Please note that wholesale orders are final and are not eligible for refunds or returns.
Delivery during Peak Seasons will be extended to 5-7 working days for all EU orders.
——— Emails Only Please ———
We kindly ask for no phone calls. This is to ensure there is no miscommunication and errors when placing your orders.
Kind Notice: It is the buyers full responsibility to be readily available at the address you provide when the delivery driver rings your doorbell and receive your goods.
PLEASE REFUSE ANY DAMAGED PARCEL TO THE DRIVER! TAKE PHOTOS & VIDEOS OF THE DAMAGED PARCEL(S) AND SEND TO US AS PROOF. WE WILL NOT TAKE ANY RESPONSIBILITY IF YOU DO NOT REFUSE ANY DAMAGED GOODS, AND WE WILL BE TAKEN UNDER YOUR OWN RISK.
TERMS & CONDITIONS
Any claims raised by our buyers on stock shortages or damaged good will be required to provide photos and videos as proof from the moment you receive your delivery. For videos please unbox one by one, taking the items out of the box, and counted by your employees as one complete video. We have a zero tolerance policy on false claims on stock shortages & damaged stock. Thank you for understanding.
BECOMING A JOLIE MOI WHOLESALER IS EASY!
If you would like to buy wholesale goods from us, we require proof of your boutique / clothing store and your details in order to set up a buyers account for you.
Please ensure you complete and fill out all the fields on our registration by clicking the button below.
All Jolie Moi wholesale orders must be £300+ however this can be made up from whatever you wish to order & you will no longer be restricted by packs.
All wholesale orders are final and therefore we are unable to refund or exchange any goods.
We look forward to working with you in the future.